Independent Voter Grievance & Electoral Assistance Platform • Zero PII Leak
Legal & Platform Conditions

Terms of Service

Last Updated: October 2026. Please read these terms carefully before utilizing the VoterVoice independent civic assistance tools.

Non-Government Civic Service NoticeVoterVoice is an independent civic portal created to assist citizens in documenting, tracking, and understanding voter issues. We are not an official agency of the Election Commission of India (ECI), Chief Electoral Officers (CEOs), or any government department.

1. Scope of Service

VoterVoice provides educational information, community grievance tracking, and aggregate public dashboards concerning voting and electoral accessibility.

Using this platform does not constitute submitting a formal statutory appeal or legal election petition under the Representation of the People Act, 1950/1951. To make statutory amendments, citizens must register via official portals (voters.eci.gov.in).

2. User Conduct & Submissions

By submitting information to this platform, you affirm that:

  • The grievance or inquiry submitted represents an authentic voting obstacle encountered by you or your community.
  • You will not submit abusive, harassing, defaming, or intentionally fraudulent data.
  • You will not upload malicious code, bot submissions, or attempt unauthorized penetration testing against platform servers.
  • You understand that your grievance text and aggregate constituency tags may be displayed publicly on anonymized civic feeds.

3. Privacy & Zero-PII Policy

We believe in civic empowerment without privacy invasion:

  • We do not collect or store full voter EPIC (card) numbers.
  • Citizen names are anonymized and not published in open civic feeds.
  • Optional phone numbers are utilized strictly for SMS tracking notifications if explicitly requested.

Read our complete Privacy Policy for detailed technical specifications.

4. Limitation of Liability

VoterVoice and its maintainers provide this platform on an “as-is” and “as-available” basis without warranties of any kind. VoterVoice does not guarantee that submitting a grievance here will result in inclusion in the official electoral roll or resolution by government election officers.

In no event shall VoterVoice be held liable for missed voter registration deadlines, election day polling discrepancies, or decisions rendered by statutory Electoral Registration Officers.

5. Official Government Escalation

For official grievance redressal with legal backing, citizens must contact:

  • National Voter Helpline: Dial Toll-Free 1950
  • National Grievance Service Portal: voters.eci.gov.in
  • Electoral Violations / MCC: cVIGIL Mobile App (Election Commission of India)

6. Queries Regarding Terms

If you have questions regarding these terms, contact our civic coordination team at support@faltuwork.com or visit our Contact Page.

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